Directions is an agency for the consumer! We work for our clients, not for travel suppliers. Our agents have sources available that you, as a consumer, cannot access. Based on your wants, needs and budget we are able to provide you with a perfect fit for your vacation.
Our travel agents are experts in understanding and deciphering travel information. We stay abreast of the most current and timely promotions. Directions can simplify your research. We do it every day!
Directions' travel agents know destinations, and we know what deals are available. Our service is personalized. We will make sure you get where you want to go, when you want to go and for the best value.
When something misfires on your trip, there is no substitute for having your travel agent working on a solution while everyone else in your predicament is waiting in line for an airline or hotel to find a fix. Serious difficulities don't hit you often, but when they do, a Directions agent can be your best ally.
We believe that a happy customer will be a repeat customer!
15 reasons to use a Travel Agent1. Save Money! Travel Agents have access to the myriad of airfares, hotel rates, package tours, and cruise vacations worldwide and are Internet savvy. Accompanied by strong working relationships with travel suppliers, often the best deal lies with the people who know where to look.
2. Save Time and Trouble! Agents clarify the fine print on cancellation penalties and restrictions thereby preventing headaches later on for travelers unaware of the terms and conditions of their purchase.
3. Convenience Agents provide one-stop shopping for all your travel arrangements. This includes travel insurance, passport and visa applications, dining and shopping tips, and destination information.
4. Service Travel agents understand that repeat customers are the best form of advertising. That is why agents make themselves available and respond quickly to customer needs.
5. Clout Agents know how to interact with suppliers and have the proper contacts to get things done. Agents have more buying power.
6. Personal Relationships Like a good doctor, attorney, or accountant, your travel agent knows you, your lifestyle, and tastes. Armed with this knowledge and statistical information stored confidentially through state-of-the-art technology, an agent becomes a trusted advisor.
7. Knowledge Travel agents stay abreast of the most current promotions and timely industry news so that they can translate and explain what it all means to you.
8. Experience Travel agents become travel experts through their first-hand knowledge of a destination, continuing education, and customer feedback.
9. Investigation No single travel supplier could advise a traveler with competitive information. Nor would they.
10. Evaluate and Analyze Travelers can price shop on the Internet, but what is a good deal? Travel Agents can sort the details, assess the facts, and decipher the pros and cons of a vacation offer.
11. Making the Best Match Travel Agents are adept at matching the right destination and the right hotel with the traveler. Understanding a customer's needs and knowing a customer's lifestyle, agents are in a unique position to send you on the perfect vacation.
12. Recommendations Because good agents know their customers so well, their expert guidance can put your mind at ease and make you confident with your selections and purchases.
13. Consumer Advocate Always looking out for your best interest, travel agents demand that customers get fair treatment from travel suppliers.
14. Problem Solving When things go wrong or plans change, a travel agent is always there to seamlessly straighten it outa live person with a friendly face.
15. Enhancing the Trip Agents offer value and amenities by providing inclusions or extras at no cost. These may come in the form of gifts or special promotions not available elsewhere.